FAQ

 

What is your shipping policy?

We offer free standard domestic shipping on all orders. Please review our shipping policy.

 

How do I order wholesale?

Contact us directly to discuss bulk discounts for use internally at your business. For resale, we have a very strict distributor vetting process and we strongly pursue anyone violating our official distributor policy.

 

Any other questions?

Don't hesitate to get in touch with us at info@sotoproducts.com. We usually respond within 1 business day!


Are any of these colors suited for touching up white melamine?

Our interior-grade touch up paint is designed for easy-to-coat interior surfaces like wood, cabinets, trim and walls so it would not be recommended for melamine or other laminate surfaces as it would just scrape off. Please use our primer touch up, which is designed for difficult to coat surfaces like melamine. This product requires a clear top coat to provide long-term durability.

 

Will this work on indoor stucco walls?

Although we have not tested this surface directly, because stucco is usually an exterior material, we would expect adequate results, because the surface of raw, unfinished stucco is porous. If the stucco is already coating with something, then it would depend on what material it is coated with. If it is paint, it should be fine. Higher gloss, lightly sand prior to application for better adhesion. One last tip, ensure the surface is free of dust, dirt or loose particles prior to touching up again to ensure maximum adhesion. Contact us directly with any additional questions! 

 

Can this be used on grout?

 

It depends on what material the grout is. If it is porous the interior paint touch up should be fine, however It will not work on slick or silicon surfaces. For difficult to coat surfaces, please use our primer touch up followed by our clear polyurethane touch up.